When Bob came to help us with the difficult animals in our no-kill shelter, the first thing that impressed me was the way he approached us PEOPLE in the same calm, quiet and peaceful way that he approached the dogs. Furthermore, he was able to STAY “centered” even when things got crazy, either with us humans getting anxious or the dogs acting out (including fighting). Truly, he walks the walk, not just talks the talk! Secondly, his techniques really work… beginning immediately! Before we started our classes, I had HOPE that he would help us save these animals’ lives, but after going through his training sessions, I now have FAITH that we can rehabilitate these dogs and find them great homes. Bob, you were a God-send!